Welcome to our Fusion Marketplace! In this section, we’ve gathered answers to the most popular questions about our products, subscriptions, and payment methods.

1. What are subscriptions and what are they for?

A subscription is a convenient way to access our material for a long period. It provides you with limited access to our content (depending on your plan), including updates and new additions, without the need to repurchase every piece. A subscription means savings, convenience, and continuous access to up-to-date information.

2. How do subscriptions work?

We offer several types of subscriptions that vary in duration and access conditions. Once a subscription is activated, you will gain access to all the materials provided for your chosen plan for the specified period.

3. What is a lockup?

Lockup is the process of searching for specific, more accurate information about a person. This service is used to obtain more detailed data to better understand a person or situation.

4. What is Full info?

Full info is a package that includes complete details about a person, including SSN (Social Security Number), DOB (Date of Birth), FULL INFO (comprehensive information), address, ZIP code, and state. This package provides the most comprehensive set of data for analysis.

5. What is a Background Report?

A Background Report is precise information about a person, including all their details: personal information, history, and other data that may be useful for a deeper understanding of their profile.

6. What is your refund policy?

The refund policy is currently on hold, but we are working on its implementation, and it will be launched soon. Our plan is to make the process straightforward: you submit a ticket, and if the data provided is incorrect, you need to attach a screenshot. Once verified, the amount or credits will be refunded to your balance.

Please note that refunds are only applicable for balance credits and cannot be withdrawn from the service. (User side) - Only vendors can withdraw their balance (Vendors - Soon!)

Additionally, if you know the correct data (SSN/DOB) and are willing to share it with us, we will pay you $3 for each verified Full Info submission, provided you include a screenshot as proof.

7. Why 30 days to use the plans?

We provide you with 30-60-90 days to use the plan so that you can fully evaluate our product and determine if it meets your needs. This is a standard testing period to get the maximum value from the subscription.

8. Do I get a discount when using a subscription?

Yes, a subscription provides you with access to materials at a discounted rate compared to one-time purchases. The longer the subscription, the more you save.

9. Do I save money with a subscription?

Yes, a subscription is a cost-effective option. It allows you to access all materials at a lower price compared to purchasing each product separately.

10. Why do I need a subscription?

A subscription is essential for convenience and savings. It allows you to have constant access to all materials, updates, and new content without needing to pay each time for a new product. Additionally, subscribers receive exclusive offers and discounts.

11. Where can I find support?

Our support team is always ready to assist you. You can find the contact details for customer support on the "Tickets" page or use the live chat feature on the website.

12. How can I contact support?

You can contact support in several ways:

  • Through the tickets on our website
  • Via Tox
  • Via Jabber (XMPP)
  • Via Matrix - SOON!
  • Via Telegram bot - SOON!

We guarantee a quick response and assistance with any issues!

13. How do I make a payment?

We accept payments in cryptocurrency. The following cryptocurrencies are supported for payment: BTC, LTC, USDT, and XMR (SOON!). All transactions are secure and protected, allowing you to make purchases with peace of mind.